Frequently Asked Questions

 

Price

Our 2-piece suits start at $950, tuxedos at $1050, trousers at $250, sport coats at $750. Pricing is determined by fabric collection and all design options and alterations are included. 

View our price list

Service

We offer two levels of service: "Made-to-Measure" and "Bespoke", which you can learn more in detail here. Both involve placing you in a template garment made from nearly 50 different standard patterns we've developed over the past seven years. Your appointment will be a private, one-on-one session. 
 

 

Time

New clients should plan on a timeline of 8 weeks from the first appointment to final pickup. The initial appointment takes 1 hour and the second fitting 15-20 minutes. New clients needing a garment sooner may incur a rush fee -- plan ahead!

Quality

All of our jackets are made using full-canvas construction. Our fabrics come from established Italian-heritage mills we source directly. 

 

Guarantee

The job of the fit specialist is to earn your long term business and referrals. We are going to do what it takes to earn your business and make sure you are happy to wear your suit. 
 

FIT

We can make garments to the client's liking, however, we specialize in a timeless style that emphasizes good drape. This means a roomier chest, tapered waist, lower button stance, and higher armholes. 
 



Further Frequently Asked Questions
 

PRICING

Risk-free deposit: Your $150 deposit will either be applied as a credit toward your purchase at checkout or be refunded in full if after your appointment you decide we're not the solution for you. 

Our entry-level, $950 suit: The collection is from Vitale Barberis Canonico's Perennial Super 110s, which are suitable for typical business suits. Made from pure wool in a year-round weight, this is a good starting point for clients who need a workhorse suit. We also recommend these fabrics for building up a wardrobe of trousers, too. 

Other items: For new clients, waistcoats start at $500. New clients interested in trousers, those start at $250/pair with a required minimum order of three pairs. Shirts begin at $250 for one or a package of four for $600.   

Levels of service: Our standard offering is "Made-to-Measure". We also offer a more advanced fitting service called "Bespoke", which is complimentary with all Zegna and Loro Piana orders or an additional $300 with other fabrics. Learn more about these services here. 

Leveling up for special events & weddings: Most grooms prefer a more refined fabric that has increased softness and luster. For this purpose, our suggestions begin with VBC's Super 150s "Revenge" range ($1400) that offers a superior value in wool suiting that comes in twills, sharkskins, herringbones, birdseyes and more. 

Luxury fabric mills: Clients who demand the most elegant fabrics can consult our collections from Ermenegildo Zegna ($1750+) and Loro Piana ($2200+). Sourcing the best raw fibers in the world from Australia, New Zealand, inner Mongolia and elsewhere, these fabrics present the ne plus ultra of combining superfine merino wool, silk and cashmere in suiting and jacketing. 

And there's more: Suits using Zegna or Loro Piana cloth also receive gratis hand-sewn construction. One of our biggest advantages is that we can provide the same luxury fabrics from these brands and craft you a custom-made garment at a fraction of the cost of what the same brands would charge for an off-the-rack fit. 

What's included: We don't nickel and dime you. No surprise upcharges because you picked a certain button. All alterations are included -- and we don't make you do the legwork of running to a tailor for them. And we also provide you with a sturdy, wide-end hanger and garment bag for your suit to keep it in tip-top shape. For trunk show clients we also provide free shipping. 

What's not included: We don't provide free alterations for life. If you'd prefer not to pickup your garment at our studio after alterations and want us to ship it to you via FEDEX, we can do so for $40. 

What about ready-to-wear?: These suits are $550 for a 2-piece or $725 for a 3-piece. They're based on our specially developed slim-fit pattern and are able to be altered to fit most people. Alterations are not included. We offer these as a solution for clients who need a garment quickly or for groomsmen as part of a wedding party. An appointment is still necessary to purchase. 

Gift Certificates: Gift certificates are available at hallmadden.com/gift-card.

 

SERVICE

First looks: Your fit specialist will make garment observations using traditional methodology on what adjustments are needed for your size, posture and comfort. 

Making it fit you: These changes are then made digitally to create a modified custom pattern unique to you that's laser-cut at our factory and sewn. 

Your second fitting: Upon completion of the suit 3-4 weeks later, you will come in and try it on withe same fit specialist and final adjustments will be made. Alterations are made locally and take about a week. 

Future orders: All changes to your pattern are saved electronically on file along with a complete order history. Need a tuxedo, a blazer or just trousers in the future? Next time, just pick the fabrics and design. 

Weight changes? No worries: If you need to be re-fit in the future after losing or gaining some weight, then it's not a problem. Just bring in your last suit we made for you and we'll see what adjustments are needed for your next one. 

Wedding groups: Want to schedule a block of time to get your groomsmen all fitted? Contact us at 872-228-9910 or support@hallmadden.com and we'll set it up. Are your groomsmen scattered across the country? No problem, we can coordinate fitting them at our various fit studios and during trunk shows. Please plan ahead early. An ideal amount of time would be 3 months and we'll help organize everyone. 

Office visits: We are happy to schedule visits to client's offices to suit up multiple people throughout the day. Contact us at 872-228-9910 or support@hallmadden.com and we'll set it up.

 

TIME

Missed appointments: We get it, life happens sometimes. But if you miss your second appointment for either your first fitting or a second fitting, you may incur a fee if 24 hours notice isn't received. Please avoid the "no call, no show" scenario and respect your fit specialist's time. 

Plan ahead: Our typical process takes 6 to 8 weeks, or around 2 months. If you need your suit for an event or your wedding, then don't procrastinate and don't bring unnecessary stress into our process. 

Rush fee: Need your suit in hand, altered and ready to go in under 6 weeks? We have a non-negotiable rush fee of $1000 for first-time clients. We do NOT take orders for clients who need their suits in less than 4 weeks.  

First fitting expectations: Everyone's time is valuable. It takes about an hour for us to measure and fit you, pick the fabrics and design your garment. If you are unable to make a decision on your own and require the opinion or approval of a fiancée/spouse/BFF, then plan on having them present during your appointment. Don't waste your time by having to schedule a follow-up to come back and look at fabric again.

Second fitting: In about 3-4 weeks your suit will arrive and we'll schedule you for a 15-minute second fitting. Alterations will take about 5-7 business days, after which you can pickup your suit.

Future appointments: Returning clients can expect a more streamlined process. Typically only fabric selection and design is needed. And your garments as a returning client will arrive quicker as your pattern is saved. 

 

QUALITY

Full canvas construction: This means there's a horsehair and wool interlining in the jacket's chest that helps give it a shape that molds to your body over time. The more it's worn, the better it'll fit you. The canvas is stitched in and "floats" and is very comfortable and softer than a poorly constructed "fused" or "half-canvased" garment. This comes standard on every suit or jacket we make. 

Fabrics: Our fabrics are sourced from established Italian-heritage mills where we have direct relationships. This includes Vitale Barberis Canonico (the oldest and largest mill in Italy, established in 1663), Lanifico Ermengildo Zegna and Loro Piana. We do not procure these fabrics from wholesalers and have cultivated direct relationships with them to bring the best value to our clientele. 

 

FIT

What type of fit do we offer?: We hesitate to say we do something "traditional" or "ultra-modern" or "slim fit". This is because we know every client has different needs and preferences. One type of cut does not suit all. Instead, we prioritize proper drape and attempt to educate our clients on what this should look like.

What we promote: For most clients, we prefer to emphasize a cut that allows ease of movement where you need it and tapers where it won't affect the drape. Typically, this involves:

  • A roomier chest for comfort
  • A lowered button stance to elongate the torso and prevent buckling at the lapels
  • A tapered waist to emphasize a strong V line and broaden the shoulders visually
  • A higher armhole to give you greater movement
  • A drape in the trouser that allows movement and clean lines

But what if I want a really slim suit?: Sure. We can do that and are happy to provide such a garment, but during the fitting we'll go over how that will affect the suit's drape and potential creasing. We always provide our expert advice and opinion, but leave it to the client to weigh any tradeoffs that may arise.